| Customization: | Available |
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| After-sales Service: | Online Tech Service |
| Warranty: | 5-Year Warranty |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Request for Quotation (RFQ)
Q1: Is it possible to receive a sample during our initial collaboration?
- Absolutely, we are delighted to provide a sample for you, confident that it will pave the way for our enduring partnership.
Q2: Can you supply us with a comprehensive product catalog?
- Certainly! Along with the catalog, we are pleased to recommend a selection of products tailored to your preferences.
Q3: What are your standard payment terms?
- Typically, for standard orders, we require a 30% deposit upfront via T/T, with the remaining 70% settled before shipment. For smaller orders, we kindly ask for a full 100% deposit before shipment.
Q4: We have our own brand and packaging. Can you assist with customization?
- Certainly! With our dedicated factory, we offer full OEM/ODM services. Please share your details with us, and we will provide you with the necessary drawings.
Q5: What is the expected lead time for production and delivery?
- Typically, production begins once the deposit is received, taking approximately 21 to 30 days. For urgent schedules, please let us know, and we will do our utmost to accommodate your timeline.
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