| Customization: | Available |
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| After-sales Service: | Online Tech Service |
| Warranty: | 5-Year Warranty |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Request for Quotation (RFQ)
Q1: Is it possible to receive a sample for the first time?
- Absolutely! We are more than happy to provide a sample, confident in the belief that you'll love it and that it will pave the way for a fruitful, long-term partnership.
Q2: Could you supply us with a product catalog?
- Certainly! Not only can we provide you with a comprehensive catalog, but we can also recommend a selection of curated products tailored to meet your needs.
Q3: What are your standard payment terms?
- For regular orders, we require a 30% deposit via T/T to commence production, with the remaining 70% due prior to shipment. For smaller orders, the full payment is required upfront before shipment.
Q4: We have our own brand and packaging. Are you able to assist us with that?
- Absolutely, we own a factory and offer comprehensive OEM/ODM services. Please send us your detailed requirements, and we will provide you with the necessary drawings.
Q5: Can you provide details on the lead time?
- Typically, production begins upon receipt of your deposit and takes approximately 21-30 days. Should your timeline require urgency, please let us know, and we will make every effort to accommodate your schedule.
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