Q1: Are you a factory?
- Indeed, we are a manufacturing facility.
Q2: We desire a product catalog. Can you provide one?
- Absolutely, we can supply a catalog and suggest suitable product options.
Q3: What are your payment terms?
- For standard orders, we require a 30% deposit upfront, with the remaining 70% due before shipment. For smaller orders, full payment is needed before dispatch.
Q4: We have our own brand and packaging. Can you assist us?
- Certainly, owning a factory allows us to offer OEM/ODM services. Send details and we'll provide drawings.
Q5: What is the lead time?
- Typically, production starts post-deposit and takes 21-30 days. For urgent schedules, do inform us and we'll strive to meet your timeline.
Q6: Can we combine doors and windows in one order?
- Yes, we offer both doors and windows, and can consolidate them in one container to reduce costs.
Q7: Is size customization available?
- Certainly, we offer customization services tailored to your requirements.
Q8: What about the packaging?
- Our packaging includes foam and wooden slats for frame stability, packed on pallets for forklift handling.
Q9: Can we visit your factory?
- We warmly welcome you and anticipate our meeting!