Q1: Are you a factory?
- Yes, we are a factory.
Q2: We want a product catalog, would you provide it?
- Certainly, we can provide a catalog and recommend suitable products tailored to your needs.
Q3: What's your payment item?
- For standard orders, we accept T/T with a 30% deposit upfront and a 70% balance before shipment. For smaller orders, a 100% deposit is required prior to shipment.
Q4: We have own brand and packing, will you help us?
- Absolutely, we support OEM/ODM services with our own factory. Send us the details and we will provide drawings.
Q5: What about lead time?
- Typically, production begins after the deposit, taking around 21-30 days. For urgent schedules, please inform us so we can prioritize.
Q6: If we want to combine with doors and windows together, is it possible?
- Yes, we offer both doors and windows and can consolidate them in a single container to reduce costs.
Q7: Could we customize the sizes?
- Certainly, we provide customization services to meet your specific requirements.
Q8: How about the packing?
- Our standard packing includes foam and wood slats for frame stability, followed by pallet packing and forklift handling.
Q9: Could we visit factory?
- You are welcome to visit us; we eagerly anticipate meeting you!