Q1: Are you a factory?
- Yes, we are a factory.
Q2: We want a product catalog, would you provide it?
- Certainly! We can provide a catalog and recommend suitable product options.
Q3: What's your payment item?
- For standard orders, we accept T/T with a 30% deposit and 70% before shipment. For small orders, please provide a 100% deposit before shipment.
Q4: We have our own brand and packaging. Can you assist us?
- Yes, we support OEM/ODM services. Share your details, and we'll provide drawings.
Q5: What about lead time?
- Production begins post-deposit, taking about 21-30 days. For urgent needs, inform us, and we'll prioritize.
Q6: Can we combine doors and windows together?
- Yes, we offer both doors and windows and can mix containers to save on costs.
Q7: Can we customize the sizes?
- Absolutely, we provide customization services to meet your specific needs.
Q8: How about the packing?
- Typically, packed with foam and wood slats for frame support, then on pallets for forklift handling.
Q9: Could we visit the factory?
- We warmly welcome your visit and look forward to our meeting!