| Customization: | Available |
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| After-sales Service: | Online Tech Service |
| Warranty: | 5-Year Warranty |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Request for Quotation (RFQ)
Q1: Is it possible to receive a sample to evaluate before placing our initial order?
- Absolutely, we are delighted to offer a sample, and we are confident that it will meet your expectations, paving the way for a promising long-term partnership.
Q2: Could you provide us with a comprehensive product catalog?
- Certainly, we are pleased to offer you our detailed catalog and we will also recommend some tailored product options that may perfectly suit your needs.
Q3: Could you elaborate on your payment terms?
- For standard orders, our payment terms are 30% T/T deposit at the outset, with the remaining 70% balance due before shipment. However, for smaller orders, we request a full 100% deposit prior to dispatch.
Q4: We have our own brand and packaging specifications. Could you assist us with customization?
- Yes, with our in-house factory, we proudly offer OEM/ODM services. Please share your specific requirements, and we will provide detailed drawings for your approval.
Q5: Can you inform us about the typical lead time for your products?
- Typically, production commences upon receipt of the deposit and takes approximately 21 to 30 days. If you have an urgent schedule, kindly let us know and we will make every effort to accommodate your needs.
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