| Customization: | Available |
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| After-sales Service: | Online Tech Service |
| Warranty: | 5-Year Warranty |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Request for Quotation (RFQ)
Q1: Is it possible to receive a sample for the first time?
- Absolutely! We are more than happy to provide you with a sample, confident that you'll fall in love with it and embark on a prosperous, long-term partnership with Shengze Industry Limited.
Q2: We are interested in receiving a product catalog. Would you be able to provide one?
- Certainly! We will gladly provide a comprehensive catalog and personally recommend some exceptional product options tailored just for your needs.
Q3: What are your payment terms?
- For our standard orders, we require a 30% deposit via T/T at the outset, with the remaining 70% due prior to shipment. However, for smaller orders, we kindly ask for a full 100% deposit before shipment.
Q4: We have our own brand and packaging. Can you assist us with that?
- Absolutely! With our very own factory, we proudly offer both OEM and ODM services. Simply send us your details, and we'll provide the necessary drawings to bring your vision to life.
Q5: What is your lead time?
- Typically, our production kicks off once the deposit is received, taking approximately 21 to 30 days. If your schedule is tight, please let us know, and we will do our utmost to accommodate your timeline.
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