| Customization: | Available |
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| After-sales Service: | Online Tech Service |
| Warranty: | 5-Year Warranty |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Request for Quotation (RFQ)
Q1: Is it possible to receive a sample for the first time?
- Absolutely! We are delighted to offer you a sample, confident that you'll be impressed with our offering and that it will pave the way for a fruitful, long-term partnership.
Q2: Could you provide us with a product catalog?
- Certainly! We will be more than happy to provide you with a comprehensive catalog and also recommend a selection of products that would best suit your needs.
Q3: What are your payment terms?
- For standard orders, we require a 30% deposit via T/T at the outset, with the remaining 70% due before shipment. However, for smaller orders, we kindly request a 100% upfront deposit prior to shipment.
Q4: We have our own brand and packaging requirements. Can you assist us with that?
- Yes, we proudly operate our own factory and offer OEM / ODM services. Just share your specifications with us, and we will provide you with the necessary drawings for your review.
Q5: What is the estimated lead time?
- Typically, production commences once the deposit is received, taking approximately 21-30 days. If you have an urgent schedule, please let us know, and we will do our utmost to accommodate your needs.
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